Instructions for International Orders
Credit card orders are accepted for Canadian customers.
All other international orders are processed via wire transfer or PayPal invoice and are subject to a $20 processing fee
that will appear on the final checkout page as "COD".
For orders less than 750 USD payment may be sent via wire transfer or PayPal. PayPal is only accepted from verified buyers and a PayPal invoice will be issued to your PayPal email address. For orders greater than 750 USD a wire transfer is required. Your order will ship once payment has been received.
International Sales Contact:
Laura Garcia
International Sales/Ventas Internacionales
(919) 510-5464 ext 116
Ingles/Español
Wire transfer instructions:
- Print the final checkout page.
- Click the "Complete Order" button on the
final checkout page to submit the order to us.
- We will contact you via email with our banking account number and wire transfer details.
- Arrange with your bank for a wire
transfer in the amount of the "Grand
Total" on the "Payment Information"
page. You are responsible for any
wire transfer fees required by your bank.
We will process and ship your order when our bank notifies
us that the funds have been received. Orders ship via Federal
Express International Priority service, and typically will
arrive 1-3 business days after the date the order ships.
You are responsible for any customs, duties, brokerage
fees and any other charges that may be assessed upon delivery. International deliveries are made pursuant to a shipment
contract. This means that the risk of loss and title for
such items pass to you upon our delivery to the carrier.
Please Note: We are unable to ship orders via DHL unless you provide your DHL shipping account number.