At StayOnline, we build products that keep critical systems powered, connected, and running without interruption. Our team is driven by a shared commitment to reliability, innovation, and practical problem-solving. Whether you're in engineering, operations, sales, or production, your work here has a direct impact on the infrastructure businesses depend on every day. If you value accountability, continuous improvement, and being part of a team that takes pride in doing things right, you’ll find a strong fit at StayOnline.
Some of the benefits you'll enjoy
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Open Positions
Entry Level Production, Assembly, and Molding Techs
StayOnline is seeking a reliable and detail-oriented Molding Technician / Assembly Technician to join our production team. This is a hands-on role ideal for someone who enjoys working with equipment, building products, and being part of a fast-paced manufacturing environment.
The Molding & Assembly Technician is responsible for operating injection molding equipment, performing assembly tasks, and ensuring products are manufactured accurately and efficiently. This role requires attention to detail, a strong work ethic, and a commitment to safety and quality.
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Key Responsibilities
- Operate injection molding machines and related production equipment
- Perform assembly of molded components according to work orders and specifications
- Follow job setup instructions and production schedules
- Inspect finished products to ensure quality standards are met
- Troubleshoot minor production issues and escalate as needed
- Participate in inventory counts and audits
- Maintain a clean and organized work area
- Follow all company safety procedures and quality standards
- Collaborate with production, quality, and management teams to resolve issues
- Perform additional duties as needed to support operations
Qualifications
- High school diploma or equivalent
- Mechanical aptitude or experience working with machinery preferred
- Ability to follow detailed instructions and work orders
- Strong attention to detail and accuracy
- Ability to work both independently and as part of a team
- Basic math and problem-solving skills
- Prior manufacturing or assembly experience is a plus, but not required
Work Environment
- Manufacturing / warehouse setting
- Position requires standing, bending, and repetitive movement
- Ability to lift up to 50 lbs occasionally
- May involve working with machinery and production equipment
Email your resume: careers@stayonline.com
Customer Service Representative
StayOnline is seeking a detail-oriented and proactive Customer Service / Order Entry Specialist to join our team. We’re looking for someone who enjoys problem-solving, works well in a fast-paced environment, and takes pride in delivering excellent service to customers.
The Order Fulfillment & Customer Service Specialist is responsible for supporting daily order processing activities while serving as a primary point of contact for customers regarding orders, returns, and fulfillment-related inquiries. This role requires strong attention to detail, clear communication, and the ability to resolve issues efficiently while maintaining a high level of customer satisfaction.
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Key Responsibilities
- Accurately process customer orders in a timely manner
- Manage and process product returns in accordance with company procedures
- Serve as a point of contact for customer inquiries related to orders, shipping, and fulfillment
- Investigate and resolve order discrepancies and fulfillment issues
- Identify root causes of errors and support corrective actions
- Reconcile inventory and order discrepancies as needed
- Provide general customer support via phone and email
- Assist with additional operational tasks as needed
Qualifications
- Strong attention to detail and accuracy
- Effective written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Customer-focused mindset with strong problem-solving abilities
- Basic computer proficiency; experience with ERP or order management systems is a plus
Work Environment
- Hybrid role based in Henderson, NC
- Combination of office and occasional warehouse interaction
- May involve sitting, standing, and light physical activity
Email your resume: careers@stayonline.com
